Orders may be cancelled by the client before the commencement of the project by informing the company through phone or email.

Once the project has started, cancellation requests may not be accepted or may be subject to applicable charges depending on the work completed and resources utilized.

Refunds, if applicable, will be processed within 7 to 15 working days from the date of approval and will be issued through the original mode of payment whenever possible.

Any materials that have already been purchased, ordered, or customized specifically for the project will be deducted from the refundable amount.

Costs incurred towards labor, transportation, or partial work completion may also be deducted before processing refunds.

Customized services, special finishes, or completed work are generally non-refundable under any circumstances.

In case of project delays or cancellations due to unavoidable conditions, the company will communicate with the client and resolve the matter on a fair and reasonable basis.

All refund requests must be submitted via email with proper details of the project and payment information for verification.

For refund or cancellation requests, please contact us at brightwallpaintsent@gmail.com